The items below describe the terms within which I am happy to work

Advice is given in good faith & it is your decision whether or not to accept guidance. Therefore, I cannot accept responsibility for the consequences of such decisions. From time to time, I may handle items that have a high market value. While I will do my best to identify such items amongst your possessions, you acknowledge that I am not a valuer, nor have expertise to identify items of special value or rarity, nor qualified to advise on valuation matters for insurance purposes.
When I handle goods I take great care. Unfortunately, accidents may occur. I shall not be liable for losses or damage, howsoever caused, & rely on you to carry insurance at all times which adequately compensates you for losses or damage howsoever caused by me in my capacity as your agent. For your reassurance and mine, I am covered as a De-cluttering Practitioner with Public Liability & Professional Indemnity Insurance.
The removal of items from your premises is always with your authorisation. You accept responsibility for all or any items disposed of in the decluttering process. I am more than happy to take things to charity shops, recycling points & other non-landfill destinations of your choice. When I work with sellers, some offer an introductory fee. This in no way effects what you pay for their service or earn through a sale and it is always your choice.
I will do all I can to help you achieve the state of organisation & tidiness you desire. I will lift & carry within reason & am happy to clean too.  When unable or unqualified to fulfil requests for services, I will make every effort to recommend the service of other appropriate organisers & qualified professionals.
If a session covers lunchtime, I will bring my own food or share as is appropriate. We will need to break occasionally, as clutter clearing can be a physically & emotionally demanding process. A cup of coffee or tea would be much appreciated in these moments.
The content of our sessions is confidential. I never divulge client information to third parties, nor any personal or business details that I see in the course of clutter clearing. I am registered with the Information Commissioner’s Office & hold a Disclosure Scotland PVG (Protection of Vulnerable Groups) certificate.
I am a member of the UK’s professional Association of Social Anthropologists (ASA) and gladly adhere to their ethics and confidentiality guidlines. With other clients, in my workshops & seminars I may use my clutter clearing work to illustrate & as an aid to learning. As such, I follow the ASA’s ethics guidelines. This means that every example I use is carefully anonymised & when I use videos or photographs of individuals, permission is first sought.
I am a member of the UK Association of Professional Declutterers & Organisers and gladly adhere to their following strict code of ethics: I keep confidential all client information, both business & personal; when unable or unqualified to fulfil requests for services, I make every effort to recommend the service of other appropriate organisers &/or other qualified professionals; I communicate my fees & expenses to clients in advance, & charge fees & expenses, which I deem reasonable, legitimate, & commensurate with my experience, the services I deliver & the responsibility I accept.